Delivery + Returns

Batch 1 sales end Wednesday 9 October at 8pm GMT, or whenever the batch sells out — whichever is earlier.
2 weeks later, the mill delivers the fabric, and production begins.
Production will then run approximately 6 weeks, bringing us to early December.

Delivery 

We've chosen DPD to deliver all parcels, locally and internationally.

A tracking number will be supplied when your parcel has been dispatched, letting you follow its every step from our door to yours.

Shipping times

UK — next day delivery, from time of dispatch

EU — 2-8 working days, from time of dispatch

USA — 3-6 working days, from time of dispatch

International (outside EU) — 3-8 working days from time of dispatch

Returns

30 days free returns.

We want you to absolutely love the items you own. This includes the products we make. We'll even cover the return cost.

So, if you're less than delighted, please return your purchase in unused condition (as good as you got it, for the next owner to love) in its original packaging within 30 days of delivery. 

Once we've received your original purchase, we'll review it. If it looks good enough to sell to the next customer, we will happily PayPal you the balance of the original receipt.

Exchanges

Our bags are built to order. So as much as we’d like to offer exchanges, these will only be possible if we happen to have a different colour available.